TERMS & CONDITIONS

Terms & Conditions

Welcome to Ebrah. These Terms & Conditions govern your use of our website https://ebrah.com.pk (the “Site”) and any purchases you make from us. By accessing our Site or placing an order, you agree to these terms in full.

1. General

  • This website is operated by Ebrah, a fashion clothing brand for men & women.

  • Throughout the site, the terms “we”, “us” and “our” refer to Ebrah.

  • By using our site, you agree to follow our terms, policies, and notices.

  • We reserve the right to update or modify these terms at any time.

2. Products & Pricing

  • All products displayed on our website are subject to availability.

  • We reserve the right to discontinue or update products without prior notice.

  • Prices are listed in PKR and are subject to change without notice.

  • Sale items or promotional offers may be subject to additional terms.

3. Orders

  • Orders can be placed through our website only.

  • You are responsible for providing accurate information (name, address, email, phone).

  • We reserve the right to cancel or refuse any order if:

    • Product is out of stock

    • Payment is not authorized

    • We suspect fraudulent activity

4. Payments

  • We accept secure payments via trusted third-party gateways COD, Visa, MasterCard, Easypaisa etc.).

  • Payment must be completed at checkout to confirm your order.

  • We do not store your credit card or payment information.

5. Shipping & Delivery

  • Delivery timelines are mentioned on the product or checkout page.

  • Delays may occur due to high demand, public holidays, or unforeseen issues.

  • Shipping fees (if any) will be mentioned before checkout.

  • Ebrah is not responsible for delays caused by courier services.

6. Returns & Exchanges

  • We accept returns and exchanges under the following conditions:

    • Item is unused, unwashed, and in original condition

    • Return request is made within 3 days of delivery

    • Some items (sale, discounted, or customized) may not be eligible

Visit our [Return & Exchange] page for full details.

7. Intellectual Property

  • All content on the website (logo, text, images, graphics, design) is the property of Ebrah.

  • You may not copy, reproduce, distribute, or use our content without written permission.

8. User Conduct

You agree not to:

  • Use the website for illegal or unauthorized purposes

  • Attempt to gain unauthorized access to our systems

  • Upload harmful content (e.g., viruses, spam, malware)

  • Misuse or interfere with our services

9. Limitation of Liability

  • We do our best to provide accurate information and quality service.

  • However, Ebrah shall not be liable for:

    • Inaccuracies or typographical errors

    • Delays or interruptions beyond our control

    • Damages resulting from use or misuse of our website or products

10. Governing Law

These Terms & Conditions are governed by the laws of the Islamic Republic of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Karachi.

11. Contact Us

If you have any questions about these terms, feel free to contact us:

      Email: ebrah.official@gmail.com

      Phone: +92 331 1114838